Privacy Statement Introduction
At Alankang & Co., we are guided by the highest ideals of integrity, transparency, and professionalism in every facet of what we do. That is why it is incumbent upon us to protect your privacy and confidentiality as our clients, and as visitors to our website. This Privacy Policy governs the manner in which we collect, use, disclose, and protect your personal information and client data when you instruct us in the provision of legal services, and when you use our website https://alankangandco.com/. We recognize that for many people, legal matters relate to personal issues and can be extremely sensitive. We appreciate that you want to be assured that your data will be treated with the utmost care in every step you engage Alankang & Co.
Who We Are: Overview of the Firm and Its Commitment
Alankang & Co. is a Phoenix, Arizona based law firm whose attorneys have over 21 years’ worth of experience representing individuals and corporations in legal proceedings that take place in courts throughout the United States. We are skilled and experienced in all aspects of civil litigation, including criminal defense, family law, corporate advisory, estate administration, intellectual property, and more. Every year, we recover millions of dollars in settlements and bail costs for our clients. We take pride in serving our clients in an ethical manner at their most vulnerable times. Our promise to privacy extends far beyond professional and legal obligations; these values are central to our principles and philosophies as lawyers. Safeguarding our clients’ personal information is paramount to establishing a professional, respectful, and caring atmosphere for our clients.
The Scope of this Privacy Statement
This Privacy Policy governs all personal information and client data received by our law firm, Alankang & Co., via our website, our communications with clients directly (via email, telephone, contact forms), in the course of providing legal services to clients, and from clients and third parties who deal with us on behalf of clients in the course of legal proceedings or other client engagements. It also sets out information as to your rights concerning your information, how you may access and/or seek to update your information, and how we may safeguard your information.
What Personal Information is Collected
Depending on the circumstances of your relationship with Alankang & Co., we will collect the following types of personal information:
- Contact details (name, address, phone number, e-mail)
- Identification records (driver’s licence, passport, or other government issued identification)
- Demographic information (date of birth, gender, nationality, civil status)
- Case specific information (court records, financial information, employment information, family information, medical information, immigration information, etc.)
- Communications (e-mails, call logs, correspondence, memos)
- Payment and collections information
- Website activity (IP address, browser type, operating system, referrer URLs, site activity logs, cookies)
- Other information as necessary to the legal services received or required by law
We do not collect personal information other than that which is required in order to properly address our professional obligations and provide effective legal services.
How Personal Information is Obtained
Alankang & Co. collects personal information in the following ways:
- Directly from you when you contact us by telephone, email, or by completing a questionnaire or form on this website
- By documents and materials that you submit to us in the course of your matter (such as contracts and agreements, documents filed with courts, financial records or statements)
- When you make an appointment or book a consultation with us through our website or by telephone
- In the course of proceedings should they arise, or while we are preparing matters for proceedings
- From a third party with your consent (for example, other lawyers representing you, governments and their agencies, financial institutions, etc.)
- Automatically through our website by cookies and other tracking technologies we use to monitor trends in general usage of our website and to improve your experience on it
We are careful to ensure that all means of collection comply with relevant privacy legislation and any professional rules of conduct that may apply to preserve the attorney-client privilege.
Using Personal Information
We will use your Personal Information only for the purpose for which it was collected and as otherwise permitted or required by law. The main purposes for using Personal Information are:
- To provide legal advice and representation and related services
- To communicate with clients about their case, meetings, billing, or firm developments
- To confirm our clients’ identities and qualification for certain kinds of representation
- To maintain and service our client relationships and records
- To comply with legal, regulatory, or self-regulatory requirements (e.g., court orders, subpoenas, anti-money laundering laws)
- To process payments and otherwise manage accounts
- To improve our website, products, services, client experience and interface systems, and to perform in-house studies and activities, including business planning
We will not sell, rent, or trade your Personal Information to any third party for marketing purposes.
Privilege and Confidentiality
In all aspects of work at Alankang & Co., our first principle is that we protect attorney client privilege and confidentiality. All information and communications you provide to Alankang & Co. attorneys are deemed strictly confidential as required under the professional rules of conduct imposed on lawyers in the United States and state law in Arizona. This privilege encompasses all oral information communicated between you and an Alankang & Co. attorney, both written and oral communication, since all documents and materials are created or provided in connection with giving and or receiving legal advice. We would never disclose any privileged matter to an unauthorized third party without your prior consent, or to the extent required under applicable law.
Disclosure of Personal Information
Under certain limited circumstances, Alankang & Co. may share your personal information with third parties, provided that the disclosure complies with applicable law and our ethical obligations, including:
- Where it is necessary to the delivery of legal services (including the filing of court documents with registries, communicating with opposing lawyers or expert parties)
- Where a court order, subpoena, or other legal process requires disclosure
- To our Trusted Service Providers or contractors providing support services in relation to the delivery of legal or administrative services to our clients (e.g., IT service providers, secure data storage facilities, or process servers where such service providers have been engaged or contracted to provide such services), provided that such service providers and contractors are subject to contractual confidentiality and privacy protections consistent with this policy
- In accordance with your express consent
- As may be required to protect our rights or property, or those of others
We require all reasonable steps to ensure that any third parties to which personal information is transferred agree to be bound by the confidentiality and privacy restrictions consistent with this policy.
Storage and Protection of Personal Information
Alankang & Co safeguards your personal information using physical, electronic, and procedural precautions to secure your data from unauthorized access, use, modification, or disclosure. Our security protocols include:
- Secure physical spaces and file storage facilities with restricted client access
- Encryption of sensitive and confidential electronic mail and documents
- Regular software and operating system updates
- Restricted access permissions so that only those who require access to client data will have that access
- Secure document and electronic file disposal once documents or files are no longer required
- Regular staff training on current privacy legislation, cybersecurity, and confidentiality
Alankang & Co also regularly reviews and updates its data protection practices to ensure compliance with evolving legal and regulatory obligations.
Data Retention
We will retain your personal data and client file while we need it in order to achieve the purposes discussed with you, to comply with all legal, regulatory and professional obligations, or to deal with any possible claims that may arise out of our work together. This will vary from case type to case type, applicable statutory requirements and regulations, and by the nature of the information. Your data will be securely and confidentially destroyed or anonymized upon the expiry of our retention period or closure of your matter in accordance with best industry practice. You have a right to request erasure of your personal data and subject to legal, ethical and professional obligations, we will consider such requests seriously. Should you wish to do so, you may contact us on [email protected].
Accessing Personal Information
At Alankang & Co., we will acknowledge your rights to access, correct, amend or delete Personal Information. Subject to any exceptions set out in applicable laws, you may have the right to:
- Request for access to the Personal Data we hold on you
- Request rectification or completion of inaccurate or incomplete information
- Request deletion and/or restriction against the processing of your Personal Data in certain circumstances
- Object to processing of your Personal Data
- Withdraw consent to the processing of your Personal Data (to the extent applicable law provides for such right)
To make an inquiry about exercising any of these rights please contact us at [email protected] or telephone us at (480) 631-6265. We may need to verify your identity before we can administer individual rights requests.
Privacy and Security of Website Visitors
When you access https://alankangandco.com/, we may automatically collect limited data to improve your browsing experience and protect the site from abuse. This includes IP addresses, browser type used, pages viewed, referring URLs, and usage patterns. Cookies and other technologies are used for analytics and to remember details about your preferences. Cookie settings can be adjusted in your browser, but some features of our service may not be accessible if cookies are disabled. Website tracking is not used for intrusive profiling or marketing programs. We do not connect website usage information to legal case files without your express permission.
Links to Third Parties and Other Websites
Our website may provide links to third party websites, resources, or legal tools for your use. Our Privacy Policy does not cover those third party websites or resources that we do not directly control and is applicable only to the information that we collect from you. You should review the privacy policy of any websites that you visit. Alankang & Co. is not responsible for the content of third-party websites, their privacy policies, or how they treat your personal information.
Use of Personal Information in Marketing and Communicating with Attorneys and Prospective Clients
We may also use your contact information to send you email alerts or newsletters about your case, changes to our services or legal developments that may be of interest to you. In such cases, instructions for opting out will be included in such communications, but you may contact us at any time if you have concerns or questions. We never send you marketing emails unless you consent to receive them and we do not provide your contact information to third parties for the purpose of sending marketing materials.
International Transfer of Information
Alankang & Co primarily represents clients in Phoenix, Arizona and across the United States. Nevertheless, given the international nature of some of our clients’ affairs and the nature of certain legal matters, your personal information may be transferred or accessed internationally (for instance, for the purpose of cross-border litigation or international legal transactions). When such transfers may occur, we take appropriate measures to protect your data in accordance with U.S. privacy laws and applicable local laws.
Minors and Children’s Privacy
Our legal services and web based network is not intended for use by children under age 18, and we do not knowingly acquire or store personal information from children under 18 without verifiable parental or legal guardian consent. If you have reason to believe that a child has submitted personal information to us without their parents’ or legal guardians’ permission, please contact us at [email protected] so that we may take the appropriate action.
Your Responsibilities in Respect to Privacy
Alankang & Co. employs reasonable and appropriate measures to maintain the privacy and security of our website visitors’ and clients’ information, but we ask clients and visitors to assist us in protecting their privacy. We advise clients and visitors to utilize strong, non-default passwords for websites, to refrain from divulging confidential information via non-secure networks, and to provide us with immediate notice of any known or suspected unauthorized access to or disclosure of their confidential information. We advise clients and visitors to ensure that documents that they wish to send to Alankang & Co. for storage, processing, and/or review containing highly-confidential, proprietary or private information are sent to us only through a secure means where the risk of interception is low.
Changes of the Privacy Statement
We may from time to time make changes or updates to this Privacy Policy as required by law, changes in technology and/or changes in our firm’s practices. To the extent practicable in light of applicable law, all such changes will be made available on this page and in any other manner reasonably necessary to communicate such changes to our clients, such as providing a notice of change. Your use of our services, software, or website following notice of any such change constitutes acceptance by you of such change, as long as it is otherwise lawful. We recommend that you periodically revisit this page so that you remain current regarding our Privacy Policy.
Contacting Us
For any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may email us at:
| Alankang & Co. | 1001 N Central Ave Ste 17 |
| Phoenix, AZ 85004 | Phone: (480) 631-6265 |
| Email: [email protected] | Website: https://alankangandco.com/ |
| Office hours: | Monday-Friday 8:00am-5:00pm |
For all privacy-related queries or questions we will respond in a timely and professional manner.
Ratings, Reviews and Other Testimonials by Clients: Privacy Issues
Occasionally, Alankang & Co. may publish anonymous client testimonials or case studies of legitimate clients to demonstrate the level of expertise and quality of legal services we provide. We do not publish any personally identifiable information, associated case details, or any confidential information about you without your explicit written consent and approval. All testimonials are vetted for compliance under applicable attorney-client privilege and our own stringent internal policy on privacy requirements.
Data Breach Notification and Response
In the unexpected event of a data breach or unauthorized disclosure of your personal information, Alankang & Co. will have an incident response plan in place and ready for implementation. Where appropriate and as required by law, Alankang & Co. will act quickly to assess and contain the breach or disclosure and to notify potentially affected clients and authorities. Instructions will be immediately provided to help you take steps to protect yourself and your information thereafter.
Legal Communications and Legal Obligations
Alankang & Co. abides by all federal, state and local privacy guidelines – including the Arizona Consumer Fraud Act, the Health Insurance Portability and Accountability Act (HIPAA), to the extent applicable, and professional rules of conduct addressing attorney-client confidentiality – and American Bar Association (ABA) guidelines regarding attorney/client data security. We continuously review our privacy policies to ensure compliance with changing legal and regulatory requirements.
Privacy Policy on Corporate Clients and Business Transactions
Mergers & Acquisitions, Intellectual Property and Corporate Litigation
In addition to our individual clients, Alankang & Co. works with corporations, partnerships, and other business entities. We understand the complex privacy needs of business clients, especially in the context of mergers & acquisitions, intellectual property, and corporate litigation. All information belonging to our corporate clients, including trade secrets, proprietary information, and human resources information, is held in the strictest confidence. Where appropriate, we enter into data processing agreements with our business clients to satisfy regulations and contractual stipulations.
Sensitive Legal Matters
Some legal issues such as divorce, custody, medical malpractice, immigration, or criminal defense call for special sensitivity and care when it comes to personal information. At Alankang & Co., there are extra measures in place for those cases involving sensitive individuals or strictly confidential information. Our attorneys and support staff are specially trained so that these issues are handled with maximum discretion and concern for your privacy.
Your Acceptance and Consent
In agreeing to retain Alankang & Co. for legal services or to use the website, you are certifying that you have read, understood, and accepted this Privacy Policy. Your consent will be requested in the case of some types of information collection and processing. We will request your explicit consent whenever required by applicable laws. If you do not accept any condition contained in this Privacy Policy, please contact us for confirmation or correction in our practice.
Conclusion: Commitment to Privacy
At Alankang & Co, protecting your personal information is a key component of fulfilling our duties as your trusted legal partner. It doesn’t matter if you are an individual, a family, or a corporation, you can always count on us to take confidentiality, protection, and ethical behavior seriously. Our approach to privacy is designed so that you have total peace of mind and no distractions while concentrating on fixing the problem at hand.
If you have any questions about this policy or want to speak to us about your privacy rights, please call (480) 631-6265 or email [email protected]. Choose Alankang & Co for firm but empathetic representation and full respect for your privacy.